I went to a concert one time and the leader of the performing group was surrounded by three stacks of three piano keyboards each–that’s 9 keyboards!  He was leading the band, and simultaneously playing 9 keyboards.

It was very entertaining, but it also looked exhausting.

While observing this musician, I couldn’t help but be reminded of our technologists who are asked to bridge the gap between two complex workflow systems—the Electronic Medical Record (EMR) and the Picture Archive and Communications System (PACS).

Think of the technologist’s workflow for a moment. Technologists are filling out forms, retyping patient information on the modality, logging supplies, jotting down measurements, physically scanning paperwork into the PACS, taking handwritten notes/commentary for the Radiologist, operating the modality, while also correctly positioning and interacting with the patient.  

Deal with all that 20 times a day, and maybe those 9 keyboards are starting to sound nice.

Well, it really doesn’t have to be that way.  Admins have the EMR. Radiologists have the PACS and reporting solution. Why not give the technologists some help with a technologist-specific workflow module?  If you have an EMR-to-PACS setup, you might just find that a technologist module is your much-needed missing link to greater productivity and faster turnaround times. 

Here are some key features of medQ’s Technologist Workflow add-on module that will simplify your workflow and make your processes more effective.

Integrated DICOM SR

Want a quick way to reduce your Report TATs?  Make DICOM structured report data extremely quick to capture and easy to transmit.  Using medQ’s Tech Workflow, techs can automatically capture DICOM SR data from the modality, validate that data, and then send that data straight to the radiologist’s worklist where the structured report can be dropped directly into the final report.  No more writing key measurements on paper or in some hidden-away, easily-forgotten comment box—just to be dictated back into the system.

Digital Forms and Auto Scan to PACS

Instead of having to fill out questionnaires and consent forms by hand, and then scan them in, why not fill them out on electronically in the technologist’s own module.  Instead of a needing to be handed a printout or a copy of the patient’s information, why not access that information directly from the technologist’s own module?  Instead of having to walk those important documents over to the radiologist, simply select the documents you want to include with the exam images, and they will be automatically transferred to the PACS as part of the DICOM series.

Integrated Charge and Supply Capture

Billing is plenty complicated without accidentally missing charges and supply additions.  As part of the Tech WorkFlow’s full charge capture system it also features a robust, interactive supply capture system.  In addition to being able to record the standard supplies, the tech can also add procedure information in real-time with their accompanying CPT codes.

Technologist Exam Notes

Now that many members of radiology teams are working remotely, you can foster better communication between your techs and radiologists by allowing your techs to push exam notes and commentary directly to the radiologist worklists.  There is no need to send an email, hand deliver notes, or open a separate chat program.

Integrating Disparate Systems

As a general rule, EMRs and PACS are not well integrated and do not play nicely with one another, making for a disruptive and less efficient workflow.  If your technologists are having to manually fill out forms and retype everything into the modality, you are not only losing time but you are possibly making mistakes.  These complications only multiply if your site is working with multiple EMR systems.

The medQ Technologist Workflow acts as the universal connector between any number of EMRs and the PACS. The Tech Workflow Module will automatically receive info from the EMR and then automatically upload the patient file to the modality. This way, all data received by the PACS from the modality will tie in perfectly with the information in the EMR.

Recently, medQ helped an imaging center fill in their EMR-PACS gap with our Tech Workflow module. The increased efficiency gained by integrating the disparate systems generated $312,000 every year.

A Few Other Notable Benefits

Patient Prior Images – Most technologists have quick access to prior reports for a patient, but what about prior images?  In most setups, the tech would have to access the PACS, find the patient, open their file, and sift through the images.  With the medQ’s Tech Workflow module, techs can easily access the patient’s prior images in just a few clicks without leaving the module.

Integrated DICOM MWL – If you have an older modality that does not have a DICOM Modality Worklist, let the Tech WorkFlow pick up the slack with its own DICOM Modality Worklist.  As a bonus, this DICOM Modality Worklist waits to populate the modality until the patient has been fully checked in and prepped for the exam.  This way, any updates that may have occurred with the patient data since the original order was generated can be carried over to the modality.

Conclusion

The Tech Workflow module from medQ is the Technologists’ Tool Kit

Instead of having your technologist deal with all the facets of the EMR and the PACS, give them their own streamlined workflow module full of the automation and communication tools they need to increase your productivity and take your practice to the next level. 

If you have questions, or would like to see a demo of medQ’s Tech Workflow module, schedule an online demo by visiting www.medq.com/get-a-demo.