Allen, TX — January 21, 2026 — medQ, a leading provider of Radiology Information System (RIS) software solutions, today announced a broad set of AI and automation powered enhancements spanning the entire radiology lifecycle from patient access and intake to radiologist reporting, follow-up, and analytics. Designed to reduce administrative burden, improve turnaround times, and elevate both patient and provider experiences, the new capabilities reinforce medQ’s commitment to intelligent automation and operational excellence in imaging.
The expanded feature set brings together AI-driven orchestration, real-time insights, and secure, interoperable workflows within a single, HITRUST-certified, HIPAA-compliant platform.
Innovating the Radiology Patient Journey
On the patient-facing side, medQ introduces new features to support administrative staff and patients.
medQ’s enhanced AI-Powered Fax and Document Intake automatically captures, sorts, and indexes inbound faxes and documents, updating patient records in real time. The system can register new patients, auto-create orders, and trigger downstream workflows — eliminating manual data entry and accelerating onboarding.
Complementing intake automation, real-time eligibility, estimation, and authorization now verifies insurance coverage, generates upfront cost estimates, validates existing authorizations, and completes full authorization workflows before the procedure. Integrated with pre-registration, this capability reduces delays, denials, and last-minute scheduling disruptions while improving financial transparency for patients.
Online self-scheduling, available via patient or physician portals, provides 24/7 web-based access to book appointments. Mobile-friendly scheduling fills calendars automatically, reducing call volume and improving show rates.
With eCheck-in, patients complete smart electronic forms at home prior to arrival, ensuring documentation is pre-verified and check-in is fast and paperless. For those who do not complete forms in advance, seamless on-site digital check-in is available at the imaging center.
New robust patient communication capabilities automate appointment reminders, payment notifications, facility updates, and other outreach through integrated two-way SMS, improving engagement while reducing staff follow-up.
Additionally, online payment collection allows patients to submit payments securely through digital portals or at the front desk, embedding financial workflows directly into the imaging process.
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Advancing AI-Powered Radiologist Reporting Workflows
On the clinical side, medQ introduces a suite of intelligent tools designed to optimize radiologist productivity and performance.
The Automated Caseload Assignment Agent dynamically routes exams to the most appropriate radiologist based on subspecialty, availability, priority, and turnaround time targets. The system continuously monitors workload balance, escalates urgent cases, and reduces bottlenecks—helping teams deliver faster, more consistent care.
The new real-time RVU dashboard provides radiologists with live visibility into RVU totals, exam counts, turnaround times, and workload distribution—directly within their worklist. Metrics update instantly as cases are read, delivering actionable insight without disrupting workflow.
AI Navigator™, medQ’s embedded AI assistant, delivers AI findings directly into the radiologist’s worklist and report with a single click — eliminating app switching. By saving an estimated 3–5 minutes per case, AI Navigator™ enhances reporting efficiency while supporting consistency and quality.
To ensure continuity of care, automated follow-up recommendations intelligently review finalized reports and trigger patient guidance and streamlined re-order options for referring providers—removing guesswork and delays from post-exam workflows.
The newly improved Analytics Module includes a custom report writer and dashboard designer, enabling organizations to build and deploy real-time clinical and operational reports tailored to their needs. This user-friendly module supports data-driven decision-making across the enterprise.
All enhancements are delivered within medQ’s HITRUST-certified, HIPAA-compliant platform, underscoring the company’s commitment to data security, privacy, and regulatory compliance.
“These enhancements reflect a holistic approach to radiology operations, connecting patient access, clinical workflows, and analytics through intelligent automation,” said Nilesh Kalidas, Managing Director at medQ. “By embedding AI where it delivers the most value, medQ enables imaging organizations to operate more efficiently while improving the experience for both patients and radiologists.”
The new features are available as part of the medQ platform and can be deployed modularly to support a wide range of radiology environments, including hospitals, imaging centers, veterinary practices, and teleradiology providers. Learn more about their solutions at www.medq.com/applications
About medQ
medQ delivers comprehensive radiology software solutions that optimize imaging workflows, enhance diagnostic efficiency, and improve patient engagement. Serving radiology practices, hospitals, and veterinary centers across the United States, medQ has been providing facilities with platform neutral, automated enterprise imaging workflow solutions since 1996.
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