How to Save Hundreds  of Hours on Radiology Ordering and Scheduling in 2021 – Part 1

When looking for ways to make our workflow more efficient, our first impulse may be to jump right into our own processes and tech stack and start rooting out the inefficiencies one-by-one. 

Often the best place to start looking for efficiency gains is before your own processes start.

Filling out orders and registering patients is time consuming, but what if your ordering physician did that for you?

Why would he do that?  Because you made it easy for him with a physician portal.

Instead of typing up an order, printing it out, and then faxing it to you.  Now the ordering physician simply types up the order, presses submit, and the order is dropped automatically into your system ready to be scheduled.

Interfacing directly with your ordering physician’s EMR would make the process even more streamlined.  With a direct interface, the physician can just click a button and send you an order without having to exit his own program or even open a portal.  Some enterprise imaging workflow vendors out there (medQ included) can set that up for your team relatively easily.

Let’s recap what we just accomplished.  By using a physician portal or by interfacing directly with their EMR, you save the referring physician at least 3 steps and 5-10 minutes per patient.  At the same time, you saved yourself 2 steps and about 5 minutes per patient.

This hasn’t even factored in the average benchmark for data entry error (generally acknowledged to be 1%).1  Think of it, there were just over 650 million imaging procedures performed in 2019 in the US alone,2 if even 1% of those had data entry errors, you are looking at 6.5 million procedures and countless hours that go into correcting them.

So save yourself and your team the headache of correcting those manual input errors and give your physicians the ability to drop orders right into your system with a physician portal.

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1.  Taylor, J., 2015. Top 6 Manual Data Entry Challenges Companies Face – Invensis Technologies. [online] Invensis Technologies. Available at: <> [Accessed 15 March 2021].

2.  Levin, D. and Janiga, N., 2020. 2020 Outlook: Diagnostic Imaging Centers and Radiology Practices – HealthCare Appraisers. [online] HealthCare Appraisers. Available at: <> [Accessed 15 March 2021].